Author Profile

Findlay Hilchie

Business Development Manager

Findlay brings with him a diverse background encompassing development, sales, and leadership. He can be found working with clients to help them scope, plan and achieve their DevOps goals and helping out with the partners and marketing teams here at Arctiq.

Credentials

  • Google Digital Cloud Leader
  • HashCorp Sales 101
  • HashiCorp SE 101
  • Tugin TCSS 1
  • SNYK Certified Sales Professional
  • Dynatrace Core
  • Cisco Black Belt FSO
  • DataDog
  • ASP, ASE, Cloudflare

Experience

Business Development Manager - Arctiq (May 2023 - Present)

A focus on sales with additional time spent on partner relations and marketing.

Contract Lecturer - Saint Mary's University  (Mar 2019 - Present)

I create and teach workshops for the masters students, primarily the MTEI, focused on digital strategy, methods of discovery and data collection and the use of digital networking and marketing.

Client Executive - Arctiq (February 2022 - May 2023)

Helping bring your organization innovation. My job is to know the best DevOps tools in the world and to help you select what will bring you forward as an organization. If you are looking to step into the clouds or want assistance building faster in them, reach out and find out how Arctiq can help move you into the future.

Director, Enterprise Consulting and Special Projects - OpenWater, Inc. (June 2020 - January 2022)

 Host webinars for current clients to educate them on features and services offered by OW

• Coordinate large projects on tight timelines to hit client deadlines
• Proposing alterations to the platform to allow for more customization and flexibility.
• Suggest and advocate for changes in the platform based on client needs and application to client base as a whole.
• Review client requirement documentations and craft quotes and timelines for front end development and software setup.
• Finished 2018 as second on support up-sale board. 
• 235k+ Upsold while at company
• Handling clients from all over the world
• Train enterprise staff on sales and rapport building techniques
• Recruited staff to expand department inside Canada
• Transitioned to a planning and process-oriented role
• Mentor new hires
• Organize bi-weekly team leads meeting
• Managing a remote team of 4 including configuration management, sales skills and development

Competencies